App / Casino
yessbet collects and uses your account data only to run your sessions, process wallet transactions through bKash and Rocket, and keep your account secure. Access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the credentials you choose. Each time you deposit or withdraw through bKash or Rocket, a transaction record is created and linked to your account wallet. We also collect device and session data — the browser type, IP address, and session timestamps — to maintain continuity across network switches and to detect unusual access patterns. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Rocket is limited to what those services need to complete your transaction; we do not control how those processors handle data on their own platforms. Cookies and similar technologies help us remember your lobby position and keep your session active when you move between mobile and desktop. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the lobby loads. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in your region. The exact retention period depends on local regulatory requirements, which vary by jurisdiction.
Transaction amounts, timestamps and wallet references tied to your bKash deposits and withdrawals are stored in your account history and accessible from your signed-in account page.
Rocket payment records follow the same storage rules as bKash. Each transaction is logged against your account and visible in your wallet history once the transfer clears.
Device type, IP address and session timestamps are collected to maintain your lobby position and flag access from unrecognised devices.
Passwords are stored in hashed form. We do not store your raw password and cannot retrieve it — only reset it through the account recovery flow.
This policy covers data processed directly by yessbet across account access, wallet activity and site content. It does not extend to third-party services you reach through links on this site, nor does it govern how payment processors handle data on their own systems. Availability of this platform and the rights described here depend on your local law and eligible regions.
Login activity, session history and device records fall fully within this policy. You can review these from your signed-in account area.
Deposit and withdrawal records processed through our platform are covered here. The payment processor's own privacy terms govern data on their side of the transaction.
Pages, game lobby data and promotional notices served directly by yessbet are within scope. Game content delivered by studio providers operates under their own data terms.
External links, bKash and Rocket apps, and any service you access outside this domain are not covered by this policy. Check those services' own terms directly.
You have practical options for managing the data we hold on your account. To review what we store, open your signed-in account page — transaction history, session records and profile details are visible there without needing to contact us. If any detail is wrong, the account settings section lets you update contact information and display preferences directly. For data that cannot be changed through self-service — such as historical transaction records or identity verification details — you can raise a correction request through our support route and we will review it. If you want to ask a question about this policy, request a copy of your data, or ask us to close your account and handle your records accordingly, the support contact paths listed on this page are the right place to start. We aim to respond to data queries within a reasonable period, though response times depend on query volume and the complexity of your request. Eligibility to exercise certain rights may depend on your local law and the region from which you access the platform.
Your signed-in account page shows transaction history, session logs and profile data. No support request is needed to view these.
Update your contact information and preferences directly in account settings. For records you cannot edit yourself, submit a correction request via support.
Use the support contact route on this page to ask about your data, request a copy, or flag a concern. Include your registered account details so we can locate your records.
Contact support to request account closure. We will confirm the process and explain how your records are handled after closure under applicable rules.
For any question about how we handle your data, use the contact routes published on this site. Have your registered account details ready so we can locate your records quickly.
Open the chat widget from any page while signed in to reach the support team directly. Use this route for account-specific data queries.
Send your privacy or data request to the support email address listed in your account area. Include your account username and the nature of your request.
The help section of this site covers common account and data questions. Check there first — many queries about transaction records and account settings are answered without needing to contact us.
Our approach to data handling is built around keeping your account records accurate, accessible to you, and protected from unauthorised access. We apply access controls so that only the systems and staff that need your data to operate your account can reach it.
We use session cookies to hold your lobby position and authentication state. Analytics cookies help us understand how the site is used in aggregate. You can adjust cookie settings in your browser; essential session cookies cannot be disabled without affecting login.
Passwords are hashed before storage. Unusual login activity — such as access from a new device or location — triggers a verification step in the account flow. Review your recent sessions from the account security section.
We keep your account records for as long as your account is active and for a period after closure as required by applicable rules in your region. The exact period depends on local regulatory requirements.
When this policy changes in a material way, we post a notice in the account area. Continued use of the platform after a posted update means you have seen the revised terms. Check this page periodically for the current version.
Common questions about how yessbet handles your account data, your rights, and how to get in touch.
We collect the registration details you submit — name, contact information and login credentials — plus device and session data each time you sign in. Transaction records are created for every bKash or Rocket deposit and withdrawal processed through your account wallet.
Yes. Your signed-in account page shows transaction history, session logs and profile details. For a full data copy or records not visible in the account area, contact support with your account username and we will process the request.
Contact details and display preferences can be updated directly in account settings. For records you cannot edit yourself — such as identity verification details or historical transaction entries — raise a correction request through the support contact route listed on this page.
We share only what payment processors like bKash and Rocket need to complete your transaction. We do not sell your personal data. Game studio providers receive no personal account data — they supply game content only. Third-party links on this site operate under their own privacy terms.
We retain records for a period after closure as required by applicable rules in your region. The exact duration depends on local regulatory requirements, which vary by jurisdiction. Contact support if you want details specific to your account situation.
Use the live chat widget while signed in, or send a message to the support email address shown in your account area. Include your registered username and a clear description of your query. The help centre also covers common data and account questions without needing to contact us directly.