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These terms set out how your yessbet account works, what we expect from you, and what you can expect from us. Access to this platform and its content depends on your local law and the eligible regions we serve — read through before you start.
Opening an account on yessbet means you have read and accepted the terms on this page. These terms govern every action you take — browsing the catalog, starting a session in the slots or live tables, and any transaction you make through bKash, Rocket or another supported wallet route. They apply from the moment your account is created and remain in force for as long as the account is active. We may update these terms from time to time. When we do, the revised version is posted here with a note visible inside your account. Continued use of the platform after an update is posted means you accept the revised terms. If a specific change affects how your wallet or payment method is handled, we will flag it clearly in the account notification area. Eligibility to use this platform depends entirely on your local law and whether your region is covered by our service. We do not make eligibility decisions on your behalf — that is your responsibility to confirm before registering. If you are uncertain whether access is permitted where you are, do not register until you have checked. Nothing in these terms overrides local legal obligations, and we do not make representations about lawful access in any jurisdiction.
These terms cover your account on this platform specifically. They do not extend to third-party services, external wallet providers or any site you reach by following a link away from yessbet. Understanding the boundaries helps you know where to direct a question.
Everything tied to your registered account — login, session history, account settings and personal details — falls under these terms. How you access the account, including from a mobile browser, is also governed here.
Deposits and withdrawals processed through supported routes such as bKash and Rocket are covered. Transaction records visible inside your account reflect activity as logged on our system. Disputes about a transaction start with the record shown there.
The games catalog, live table sessions, promotional notices and any content we publish on this domain are subject to these terms. Game availability may vary by region, and content is updated at our discretion without advance notice.
External wallet providers, mobile network operators and any linked services operate under their own terms. We are not responsible for how those services handle your data or transactions once activity leaves our platform.
You have clear, practical paths available to you under this policy. Your account record holds the transaction history tied to your bKash or Rocket deposits and withdrawals — you can review that at any point by opening the account section in your mobile browser. If something looks wrong, the step is to raise it through our support route rather than waiting. Account details such as your registered contact information can be updated by going into the account settings page directly; follow the fields and verification steps shown there, and do not send sensitive details through a public channel. We keep a log of changes to your account details on our end, so if a correction was made, it will be reflected in your history. For questions about how your data is used or how long we hold it, support is the right first contact — we do not publish a self-service data portal, so a direct message gets you the specific answer faster than browsing these pages.
Open your account from any mobile browser and go to the transaction or history section. The log there is current and reflects every deposit and withdrawal we have processed on your account.
Account settings let you update your registered contact information. Follow the fields shown on that page and complete any verification step required — instructions are shown inline, not separately.
If a transaction, session record or account detail does not match what you expect, raise it with support directly. Include the relevant date and amount so we can pull the correct record quickly.
Our support team handles policy questions, account access issues and transaction queries. Use the contact route shown on the support page — email is the most reliable channel for anything that needs a written record.
If these terms raise a question you cannot resolve by reading this page, our support team is the right place to start. Use the route that matches your query — account questions with a transaction reference go to email; general policy questions can come through live chat when it is available in your session.
Send your query to the support email published on our contact page. Include your account reference and a brief description of the issue. Email is the recommended route for any question that needs a written record or a detailed response.
Live chat is available through your signed-in account session. Open the chat widget from the account area and describe your question. For terms-related queries, have the relevant section of this page ready to reference.
Updates to these terms and policy notices are posted inside your account notification area. Check there first for any recent changes before contacting support — the notice will link to the updated section of this page.
We keep your account data only for as long as it is needed to operate your account and meet our obligations. If you close your account, we retain records for the period required by the obligations that apply to us — we will tell you the specific period if you ask through support. Cookie use on this platform is limited to session management and account continuity; you can adjust browser-level cookie settings at any time, though some account functions depend on session cookies to hold your place across a network switch.
Account data — including transaction records tied to your bKash or Rocket activity — is stored on our system and accessible to you through your account page. We do not sell account data to third parties.
We use session cookies to keep your account active across a mobile browser session and to maintain your place in the lobby if you switch networks. No cookie tracks activity outside this domain.
Your account credentials are your responsibility to keep secure. If you suspect unauthorised access, contact support immediately through the email route and do not share your login details in any message you send us.
To request a correction to your account data, or to ask about retention periods, contact support by email. State your account reference and the specific record in question so we can respond accurately.
If something in these terms is not clear, these answers cover the questions we hear most often. For anything not listed here, email support is the right next step.
Yes. Any deposit or withdrawal you process through bKash or Rocket is covered by these terms. The transaction record in your account is the reference point for any dispute. The wallet provider's own terms also apply to the transfer on their side — we are only responsible for what happens once funds reach or leave your yessbet account balance.
We post the updated version here and place a notice in your account notification area. Using the platform after an update is posted means you accept the new version. If you disagree with a change, you should stop using the account and contact support to discuss your options before the change takes effect.
Eligibility depends on your local law and whether your region is one we serve. These terms do not determine eligibility for you — that is your responsibility to confirm. If you are uncertain, check your local laws before registering. We reserve the right to restrict or close accounts in regions where access is not permitted.
Yes. Contact support by email with your account reference and a clear description of what you need. We will confirm what records we hold and the applicable retention period. We do not offer a self-service data export, so a direct message to support is the correct route.
Go to account settings in your mobile browser and follow the fields shown there to update your contact details. Some changes may require a verification step — the instructions appear on that page. For corrections we cannot process through the settings page, contact support by email with your account reference.
Contact support immediately by email. Include your account reference and the date or session you are concerned about. Do not share your password or any one-time code in the message. We will review the access log on our end and advise on the next steps to secure the account.